Gift card
Buy a gift card for a wonderful hotel stay in the heart of Copenhagen or Aarhus
Do you know someone who deserves a little extra pampering?
Gift card for an optional amount
Gift card for an experience
Gift card for your employees
As a company, you can buy gift cards for your employees, whereupon the gift cards will be sent to the company in beautiful packaging arriving by post or digitally via e-mail.
In case of digitally delivery you will as part of the order confirmation, have the opportunity to access:
- Link that downloads one file with all gift cards in once
- Link that downloads a zip file with all gift cards in separate files
For questions, request payment via invoice, or buy more than 100 pcs., which is the maximum for purchased online, do not hesitate to contact our Central Reservations Department at book@arp-hansen.dk or by phone +4580303045. We will be happy to take care of you request.
How to use the gift card
Your gift card can be used for all stays bookable directly at www.arp-hansen.com, our individual hotel websites and www.wakeupcopenhagen.com.
When making a reservation which must be prepaid at the time of booking, you have to insert your gift card number and PIN code (only applies if the PIN code appears on the gift card) on our website.
If you make a reservation that is with free cancellation and thus has to be paid at the hotel, you will need to verify the reservation with a valid credit card and bring the gift card with you when checking in. The hotel staff will put the room on the gift card instead of your credit card.
Reservation of stays with an experience gift card is always on request and can only be booked by contacting our central booking department by email book@arp-hansen.dk or by phone +4580303045 Gift cards for an experience cannot be booked online.
If you have purchased a gift card for an optional amount, it is possible to use your gift card as partial payment of a reservation, as well as save a remaining balance for your next stay.
About the gift card
Our standard terms and conditions for reservations are also applicable when paying by gift card.
Please treat your gift card with care. It holds monetary value. Arp-Hansen Hotel Group cannot be held liable for lost or stolen gift vouchers. Only the person in possession of the gift card can redeem it.
Your gift card cannot be redeemed for cash.
The gift card expires 3 years from the purchase date.
The gift card for an experience expires 2 years from the purchase date.
The gift card can be used for a stay at the following hotels: Phoenix Copenhagen, 71 Nyhavn Hotel, Copenhagen Strand, Imperial Hotel, The Square, Tivoli Hotel & Congress Center, Copenhagen Island, Gentofte Hotel and Wakeup Copenhagen Hotels.
A gift card for an experience must be used at once. It is not possible to get unused benefits refunded, either in the form of cash or by having a new gift card issued. The gift card cannot be combined or used for other offers, and the stays are on request. The content of the experience may vary and it will appear on the gift card which hotel or hotels it can be redeemed at.
You can be informed of the balance of your gift card at any time by contacting our Central Reservations Department.
Should you regret your purchase within 14 days please, contact the Central Reservation Department for Arp-Hansen Hotel Group.
For questions, do not hesitate to contact our Central Reservations Department at book@arp-hansen.dk or by phone +4580303045