Lost and found
Please fill out the below form regarding forgotten or lost items at Imperial Hotel.
Please describe the items as precisely as possible and note where the items were forgotten. (For example: if forgotten in your hotel room, please note the room number.) Please remember to note the date the item was forgotten.
You will be contacted to confirm if the items are found and to arrange how and if the items should be returned.
Imperial Hotel reserve the right to only store lost and forgotten items for a period of 3 mounths. After the 3 mounths period, items will be sent to the Lost and Found Office in Vanløse, Copenhagen. After 3 mounths, Imperial Hotel can no longer assist in recovering lost or forgotten items.
Imperial Hotel takes no responsibility for forgotten or lost items and cannot guarantee that items are found.
Postage is always paid by the receiver of the items. Imperial Hotel takes no responsibility for items that are lost or damaged during postage.
I am familiar with Arp-Hansen Hotel Group's personal data policy.